According to Chopra (2020), SCM is "the management of flows of goods, services, and related information from raw materials to end customers." It involves the integration of multiple functions, including procurement, production, logistics, and distribution. The goal of SCM is to create a seamless flow of products and services from suppliers to customers, while minimizing costs, maximizing efficiency, and ensuring customer satisfaction. Supply Chain Management Sunil Chopra 7th Edition Ppt -NEW

• A supply chain must align with the customer’s implied demand uncertainty.
• Uncertainty spectrum:
  • Supply Chain: A network of organizations, people, and activities involved in producing and delivering a product or service.
  • Supply Chain Management: The coordination and management of activities involved in sourcing, producing, and delivering products or services.
  • Logistics: The management of the flow of goods, services, and information from raw materials to end customers.