Rakez 360: Portal

Rakez 360 Portal — Feature Specification

Overview

A centralized web portal for RAK Economic Zone (RAKEZ) providing end-to-end digital services for companies, investors, and residents — company formation, licensing, visa & immigration, renewals, payments, document management, and analytics.

4. Financial & Invoice Hub

Transparency is key in business. The portal offers a complete financial overview: rakez 360 portal

• Forgotten Password: Use the "Forgot Password" link. If you don't receive the reset email within 10 minutes, check your spam folder or confirm with your PRO that your email is correctly listed in the RAKEZ master data.
• Browser Compatibility: The portal works best on Google Chrome or Mozilla Firefox. Avoid Internet Explorer. Clear your cache if pages fail to load.
• Payment Failures: If a credit card transaction fails, do not double-click. Wait 15 minutes and check the "Invoice Status" page to see if the payment was captured. If not, try a different card or use bank transfer (manual clearing takes 24-48 hours).
• Blocked Account: Accounts get blocked after 5 failed login attempts. You must contact RAKEZ IT support via the ticketing system or call the customer service hotline (+971-7-204-1111) to unlock it.

Top up your balance using credit cards, Apple Pay, or bank transfers to settle fees instantly. Visa Management: Rakez 360 Portal — Feature Specification Overview A

Elias gasped. The knot tightened around his digital hand. It wasn't a rogue packet. It was a trap. Forgotten Password: Use the "Forgot Password" link

1. Payments → E-wallet top-up or pay invoice directly.
2. Save receipts (download) for records.

Implementation Roadmap (6 months)

1. Month 0–1: Requirements, UX flows, APIs design
2. Month 1–3: Core modules — auth, dashboard, company formation, payments
3. Month 3–4: Visa management, document vault, notifications
4. Month 4–5: Integrations (banks, Emirates ID), CRM
5. Month 5–6: Analytics, multi-tenant features, testing, launch