The official user manuals for the Plus TV Box Pro (often associated with the TV PLUS service or EE/BT TV Box Pro) are primarily available online through official support portals. Manual Download Links

Issue B: "Apps keep crashing (Google Play Store)."

(Note: This link redirects to the official Netgem support server, which manufactures the hardware for Plusnet/Plus).

  1. Go to the settings menu: Press the "Settings" button on your remote control to access the settings menu.
  2. Select "Network" or "Internet": Select the "Network" or "Internet" option from the settings menu.
  3. Choose "Manual Link": Choose the "Manual Link" option from the network settings menu.
  4. Select "Static IP": Select the "Static IP" option to enter your network details manually.
  5. Enter your IP address: Enter your IP address in the designated field.
  6. Enter your subnet mask: Enter your subnet mask in the designated field.
  7. Enter your gateway: Enter your gateway in the designated field.
  8. Enter your DNS server: Enter your DNS server in the designated field.
  9. Save your settings: Save your settings to apply the manual link configuration.

📄 What’s Inside the Manual

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Remote Pairing: Remove the plastic tab from the remote's battery compartment; it typically pairs automatically once the box is powered on.