Downloading a Palo Alto VM-Series image requires an active Customer Support Portal
Prerequisites
Which hypervisor you are using (e.g., ESXi, Proxmox, EVE-NG)? If you need help with the initial CLI configuration? palo alto download vm image
If you already have a license or a support contract, you can download the base images (OVA, KVM, VHD, etc.) directly from the official portal. Downloading a Palo Alto VM-Series image requires an
request license fetch auth-code <your-code-here>