The error message "Loading data failed check the configuration file tecdoc" typically appears within the TecDoc Catalog System (TecDoc CNET or similar legacy TecDoc integrations). This error indicates that the software is unable to establish a connection with the database or locate the necessary data source files during the startup or data loading phase.
If your TecDoc subscription has lapsed, the license server may reject your credentials. In response, the application throws the generic "check configuration file" error instead of a clear "license expired" message. loading data failed check the configuration file tecdoc
if not load_tecdoc_data(config):
sys.exit("Error: loading data failed — check the configuration file tecdoc")
: The supplier's system might be temporarily unavailable, or there are network issues preventing the software from reaching the recipient endpoint. Database Lockouts : The supplier's system might be temporarily unavailable,