Here is the relevant information and a guide on how to handle the Huawei ID for this specific model.

Security is paramount, especially when your account holds personal backups. Forgotten Password: If you’re locked out, go to the login screen and tap Forgot password?

What is the Koz-AL00?

First, let’s decode the model number.

⚠️ Why Is the koz-al00 Huawei ID Trickier Than Other Phones?

Unlike global Huawei phones, the koz-al00 runs EMUI 12 or 13 (China version) which has:

Professional Tools (Advanced): Technical communities often use specialized software for the

Advanced Hardware Methods: For devices where all credentials are lost, technical forums often suggest using "Test Points"—physically shorting specific pins on the motherboard—to put the device into a low-level "USB COM" mode, allowing specialized software to clear the FRP/ID data. Specifications of the KOZ-AL00 (Honor Play 20) Unlock Huawei FRP: Easy Tool Guide - Ftp

If you want, tell me which exact symptom you’re seeing (error message text) and I’ll give the precise next step.

If you are setting up the device and need an account, follow these steps according to HUAWEI Support:

The is the model number for the Honor Play 20 Go to product viewer dialog for this item.