Error Exclusive - How To Reset Epson Waste Ink Pad

Here’s a step-by-step guide to reset the Epson waste ink pad error (often called “Service Required” or error codes like 0x69, 0x9A, 0x9B, 0x9C, 0x9D, or 0xF1).

Given that a new EcoTank printer costs $250–400, resetting is economically rational for most home users.

Disclaimer: This report is for informational purposes. Users perform resets at their own risk. Epson advises that waste ink pad replacement should be performed by an authorized service provider. how to reset epson waste ink pad error

4. Step-by-Step Reset Procedure

Step 1: Confirm the Physical Pad Condition (Safety First)

Before resetting, you must either:

WIC Reset Utility: A popular tool for Windows, Mac, and Linux. You can often use the code trial to reset the counter to 80% once for free. Permanent resets require purchasing a one-time key (approx. $10). Here’s a step-by-step guide to reset the Epson

WIC Reset Utility (Waste Ink Counter) is a commercial third-party tool that supports over 600 Epson models. It’s more user-friendly than the Adjustment Program.

Frequently Asked Questions

Check Status: Click Read waste counters to confirm they are at 100%. Reset: Click Reset waste counters.

1. Download a genuine Epson Adjustment Program (search for your exact model + “Adjustment Program”).
2. Turn off printer and connect via USB (wifi not supported for reset).
3. Run the program as Administrator (on Windows; Mac requires other tools).
4. Select your printer model and port.
5. Go to “Waste ink pad counter” → “Initialization” (or “Reset”).
6. Click Check → then Reset.
7. Turn printer off → on. Error should clear.