Hikvision | Maximum Number Of Channels Under Playback Reached New

Troubleshooting Guide: Hikvision "Maximum Number of Channels Under Playback Reached" Error

Published: October 2023 | Category: NVR/DVR Firmware & Configuration

Warning: Rebooting will stop all live recording for 2-3 minutes.

Elias sat back. The error message wasn't just a glitch; it was a hard-coded limit. The system was saying, I am full. I cannot show you any more. The system was saying, I am full

Seeing the error "Maximum number of channels under playback reached" on your Hikvision system—whether on a mobile app like Hik-Connect, software like iVMS-4200, or directly on the NVR/DVR interface—typically means your hardware's decoding or streaming limits have been hit.

: High-bitrate main streams can overwhelm the recorder's outgoing bandwidth. : Switch to the Sub-stream : High-bitrate main streams can overwhelm the recorder's

The "Maximum number of channels under playback reached" error in Hikvision systems arises when NVR/DVR units exceed their maximum simultaneous remote streaming, bandwidth, or channel limits. Effective solutions include rebooting the recorder to clear hung sessions, updating device firmware to version 4.60+, and reducing stream quality to "Fluent" mode to lower resource usage. For more troubleshooting details, read the guide at Hikvision Support Portal Hikvision Support Portal. 

The issue is rarely a hardware failure. Instead, it is usually a limitation of decoding capacity, bandwidth, or connection limits. For more troubleshooting details

: Ensure no one else is currently logged into the same recorder. Use Sub-Stream