Dollar General Alcohol Sales Training - Answers

Important Disclaimer: This document is an informative guide regarding the policies and procedures typically covered in Dollar General’s alcohol sales training. It does not contain a list of specific quiz answers or "cheat sheets." The training provided by Dollar General (often through platforms like Learning Loop or AET) pulls from a question bank and changes regularly. The only way to ensure a passing score and, more importantly, legal compliance is to understand the underlying principles of responsible alcohol sales.

3. What do you do if a customer’s ID is expired? dollar general alcohol sales training answers

Question 1

"What is the minimum legal age to sell alcohol at Dollar General?" Important Disclaimer: This document is an informative guide

Answer: True. Despite the difference in volume, they each contain approximately 0.6 ounces of pure ethanol. 3. Handling Sales Situations ALCOHOL TRAINING Flashcards - Quizlet Driver’s License (from any US state)

• Driver’s License (from any US state).
• State-Issued Identification Card.
• US Passport or Passport Card.
• Military ID (Note: Some military IDs do not have photos or physical descriptions on the front; you may need training on how to inspect these properly).

1. Age Verification: Employees are trained to verify the age of customers who appear to be under the age of 30. This includes checking government-issued ID cards, such as driver's licenses or passports, to ensure that the customer is 21 years or older.
2. Valid ID: Employees are taught to recognize valid forms of ID and to check for signs of tampering or alteration.
3. Underage Sales: Employees are trained to refuse sales to customers who appear to be underage or who do not have valid ID.
4. Responsible Selling Practices: Employees are educated on responsible selling practices, including not selling alcohol to visibly intoxicated customers.
5. Store Policies: Employees are trained on Dollar General's store policies regarding alcohol sales, including any specific rules or procedures for handling alcohol-related transactions.

Key Points of Dollar General Alcohol Sales Training

Section 3: The “Secret Shopper” & Failure Scenarios

Dollar General uses third-party secret shoppers to test compliance. Your training answers prepare you for these scenarios.

• Answer: Refuse the tip and the sale. Report the bribe to your manager. This is a test from corporate mystery shoppers.